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After working for 2 years and 8 months as a permanent part timer in Marhaba, I am finally going to be a full time staff but for a different department which is dnata CSA in AMIA (soon to open in October, this year). Tomorrow is the start of a new beginning.. new experiences and more challenges...
Working for Marhaba was a great experience for me. I am happy that I have seen its transformation from yellow to pink uniform.. I will surely miss the pink scarf and the dress.. hehe..
I consider Marhaba as my first real job.. Ever since I started work as a pax service agent in the airport, I would say I have grown a lot. I used to be this very shy, quiet & awkward girl in school and though I still tend to be quiet, I know that my confidence level has improved. I used to be afraid of so many things but not so much anymore... now I am more confident compared to how I was before I became part of Emirates Group. (It took me a while to get there but I did.) So now I always try to do things even if I feel scared. I always say to myself that I will not run away from this challenge, I must face it and that I can do it because God is always with me.
That's why I'm very much grateful that I started in Marhaba. It's like God gave me this opportunity to serve as a stepping stone... to help develop myself - be it personally or professionally.
I am still nervous but I am excited and I know I can do it. Also, I'm really really thankful for another great opportunity in the company.
Since we are going to be one of the customer's main point of contact, we have to be very careful with each transaction. I understand that with this new position comes great responsibility & negative consequence to myself, the airline (our direct customer) and of course our company if not done properly. That's why I promise to myself that I will keep on learning and improving myself so as to do my job consistently and as accurate as possible.
